Whose flexibility?

I went recently to the launch of a Resolution Foundation report on zero hours contracts (ZHCs).  My daughter was on one of these for quite a while.  I think of a 'contract' as something struck between two or more agents with some degree of reciprocal obligation towards each other, however minimal and formal.  ZHCs don't look much like  that to me.  They vary, of course, but typically they involve the individual being at the organisation's disposal, at almost any time, with no reciprocity. The RF report, and other research by Jill Rubery focussing on domiciliary care workers, shows just how unbalanced the deal often is:  work which is very intermittent, so that…
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